1. Scope & Applicability
This Privacy Policy governs data collected through:
- The Semita Technologies website (
semita.in) and associated digital and engineering portals; - B2B technical consultation requests, RFQs (Request for Quotations), and Bill of Quantities (BOQ) submissions;
- Direct correspondence with our engineering, procurement, and client success teams;
- Contractual engagements involving communication connectivity and data center physical infrastructure (optical fiber, RF cables, copper connectivity, power assemblies, server racks, liquid cooling, and optical transceivers).
2. Categories of Information We Collect
As an enterprise B2B physical infrastructure provider, we collect and process only the minimal data necessary to fulfill commercial, technical, and compliance obligations:
A. Business Contact & Professional Data
Full name, corporate email address, corporate telephone/mobile number, company/organization name, job designation, department, and geographical location (city/state).
B. Technical & Project Specifications
Infrastructure architecture parameters, site cooling requirements, power density expectations, optical transceiver form factors, and procurement timelines submitted via inquiry forms.
C. Telemetry & Device Information
Internet Protocol (IP) address, browser type and version, operating system, referrer URL, pages visited, timestamp, and technical performance diagnostics.
3. Purpose & Legal Basis for Processing
We process personal and corporate data under the following legitimate business grounds:
| Purpose of Processing | Categories of Data Involved | Legal Basis |
|---|---|---|
| Responding to RFQs & Technical Consultations | Contact information, project scope, engineering requirements | Consent & Pre-contractual steps (Legitimate Business Interest) |
| Commercial Execution & Supply Chain Delivery | Procurement authority contact, shipping address, billing details | Contractual Obligation & Statutory Compliance |
| Warranty, Support & RMA Tracking | Serial numbers, transceiver MSA compatibility logs, engineer contact | Contractual Warranty Fulfillment & Quality Assurance |
| Security & Abuse Prevention | IP address, access logs, user-agent data | Legitimate Interest (Network & Information Security) |
4. Non-Disclosure & Information Sharing
Semita Technologies does not sell, rent, monetize, or trade your personal or business data under any circumstances. Data is shared solely within strictly defined operational scopes:
- Corporate Business Units: With dedicated divisions including Semita Nexis for integrated data center and compute infrastructure deployments.
- Certified Logistics & Installation Partners: Authorized freight forwarders and site engineers bound by strict Non-Disclosure Agreements (NDAs) and statutory data processing contracts.
- Regulatory & Law Enforcement Authorities: Solely when mandatory under applicable Indian law, judicial decree, or national regulatory directives.
5. Data Storage, Security & Retention
We enforce multi-tiered defense-in-depth security measures to protect information against unauthorized access, loss, or manipulation:
- Encryption: AES-256 encryption for data at rest and TLS 1.3 cryptographic protocols for all data in transit across our portal.
- Access Controls: Role-based access control (RBAC), multi-factor authentication (MFA), and audit logging for all enterprise databases.
- Retention Periods: Business inquiry data is retained for the duration of the commercial relationship plus 7 years to satisfy statutory tax, warranty, and corporate auditing requirements, after which it is securely purged or anonymized.
6. Your Statutory Rights
Under the DPDP Act, 2023 and applicable data protection regulations, you possess the following rights:
- Right to Access: Request a summary of personal data held about you and the processing activities undertaken.
- Right to Correction & Erasure: Request the correction of inaccurate data or deletion of data no longer required for statutory or contractual purposes.
- Right of Grievance Redressal: Register concerns or disputes regarding data handling with our Data Protection Officer.
- Right to Withdraw Consent: Revoke consent for discretionary marketing or analytical communications at any time.
7. Cookies & Tracking Technologies
Our website utilizes necessary, performance, and preference cookies to maintain session security and analyze user experience. For granular information on the cookies we employ and to configure your preferences, please review our Cookie Policy.
8. Data Protection Officer & Inquiries
Data Protection & Compliance Office
If you have questions regarding this Privacy Policy, wish to exercise statutory data rights, or require grievance redressal, please reach our compliance team:
- Email: privacy@semita.in / info@semita.in
- Organization: Semita Technologies Private Limited
- Corporate Website: semita.in
- Corporate Inquiry: Contact Engineering Team